Legal Information

Last updated: 19 September 2026

Identity of the Website Operator and Its Role

Video Mastery Ltd operates this commercial website as the provider of specialised training courses focused on live production decks and control rooms. This includes instruction in multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. The operator acts as an educational service provider delivering practical, hands-on courses to individuals and organisations seeking to develop professional skills in the broadcasting and live events sectors. The role encompasses course development, delivery, administration of bookings, and support for participants, ensuring compliance with all applicable UK regulations governing commercial educational services.

Legal Form, Registration Details, Tax Identifiers, Licences, and Responsible Representatives

Video Mastery Ltd is incorporated as a private limited company under the laws of the United Kingdom. Key registration details include its status as a company registered in England and Wales. The Company Registration Number is 15768838. This information allows verification of the company's legal status through official records maintained by Companies House. No specific licences beyond standard company registration are required for the provision of these educational courses, though the operator adheres to all relevant consumer protection and data protection legislation. Responsible representatives include the directors of the company, who oversee operations and ensure adherence to statutory obligations. Tax identifiers such as a VAT number are not currently applicable or displayed as the company's turnover has not reached the registration threshold; should this change, the relevant details will be added in accordance with the Electronic Commerce (EC Directive) Regulations 2002.

Registered Office and Available Contact Details

The registered office address of Video Mastery Ltd is The Warehouse, 3 Js Nursery, Smarts Heath Road, Woking, Surrey, GU22 0RG, United Kingdom. This is the official address for service of legal documents and correspondence. Available contact details for general enquiries include the email address [email protected] and telephone number +44 20 8035 8010. These channels are provided in compliance with the Electronic Commerce (EC Directive) Regulations 2002, which require service providers to make contact information readily accessible. A dedicated Contacts page on this website also features a contact form for visitor submissions. All enquiries are handled in accordance with applicable data protection rules under the UK GDPR and Data Protection Act 2018.

Purpose, Scope, and Intended Audience of the Website

This website serves the purpose of promoting and facilitating enrolment in specialised courses on live production techniques, including multi-camera operations, control room management, broadcasting workflows, and streaming production. The scope is limited to educational content, course descriptions, booking processes, and related support materials. It does not constitute professional advice, guarantees of employment, or endorsements of specific equipment or practices beyond the training provided. The intended audience comprises aspiring and experienced professionals in the television, broadcasting, live events, and streaming industries, including individuals seeking career development, corporate teams requiring upskilling, and organisations in the media sector. Content is tailored for users in the United Kingdom and internationally, subject to local laws on access and data processing.

Rules for Access to and Acceptable Use of the Website

Access to this website is granted on the condition that users comply with all applicable laws and these terms. Users must not engage in any activity that disrupts the site, including but not limited to hacking attempts, distribution of malware, or automated scraping without permission. Acceptable use includes viewing course information, submitting enquiries via the contact form, and completing legitimate bookings. Prohibited conduct encompasses posting defamatory, obscene, or infringing material; impersonating others; or using the site for commercial solicitation unrelated to the offered courses. Violations may result in denial of access and potential legal action. The site features a site-wide cookie banner to manage preferences in line with the Privacy and Electronic Communications Regulations (PECR). Users are responsible for ensuring their use complies with their local jurisdiction's requirements.

Ownership and Permitted Use of Website Content, Trademarks, and Other Intellectual Property

All content on this website, including text, images, course materials, logos, and design elements, is the exclusive property of Video Mastery Ltd or its licensors. Trademarks and trade names associated with the operator are protected under UK law. Permitted use is limited to personal, non-commercial viewing and printing for individual reference. Reproduction, distribution, modification, or public display of any content requires prior written consent from the operator. Course materials provided to enrolled participants are subject to additional licence terms outlined in enrolment agreements. Unauthorised use may constitute infringement under the Copyright, Designs and Patents Act 1988 and could lead to claims for damages. Third-party trademarks appearing on the site remain the property of their respective owners.

Accuracy, Availability, and Proportionate Limitations of Liability

While every effort is made to ensure the accuracy and currency of information on this website, including course details and legal disclosures, no warranty is given that content is error-free or complete. The site is provided on an "as is" basis and may be unavailable from time to time due to maintenance, technical issues, or circumstances beyond the operator's control. To the maximum extent permitted by law, including under the Consumer Rights Act 2015 where applicable to consumers, the operator excludes liability for any loss or damage arising from use of the site or reliance on its content, except in cases of fraud, death, or personal injury caused by negligence. Liability for indirect or consequential losses is limited accordingly. This proportionate approach balances user protection with the practical realities of operating an online educational platform.

External Links and Third-Party Content

This website may contain references to external resources or third-party services for informational purposes, such as industry bodies or equipment suppliers relevant to live production training. The operator does not endorse, control, or assume responsibility for the content, accuracy, or practices of any linked third-party sites. Users access such resources at their own risk and should review the applicable terms and privacy policies of those sites. Any third-party content embedded or referenced is used under fair dealing provisions or with appropriate permissions where required. Complaints regarding external content should be directed to the original source.

Cross-References to Other Policies

This legal information page should be read in conjunction with other important policies available on the website. Please refer to the Privacy Policy for details on how personal data is collected, processed, and protected in accordance with the UK GDPR, Data Protection Act 2018, and PECR. The Cookie Policy explains the use of cookies and similar technologies and how to manage preferences via the site-wide cookie banner. The Terms and Conditions govern the contractual relationship for course bookings and services. The Payment and Refund Policy outlines payment methods, cancellation rights, and refund procedures in compliance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. These policies are accessible via the website navigation and form an integral part of the legal framework applicable to users.

Applicable Law, Competent Courts, and Consumer Dispute Rights

This website and any disputes arising from it are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any claims, except where mandatory consumer protection rules in the user's country of residence provide otherwise. For consumers, rights under the Consumer Rights Act 2015 and related legislation, including rights to refunds for faulty services or cooling-off periods for distance contracts, apply where relevant. Alternative dispute resolution options, such as mediation through approved schemes, may be available; details can be obtained by contacting the operator. Nothing in this section affects statutory rights that cannot be excluded under applicable law.

Contact Route, Changes, and Last-Updated Date

Enquiries regarding this legal information page or the operator's compliance can be directed through the Contacts page, which includes a contact form, or by using the provided contact details [email protected] and +44 20 8035 8010. The operator reserves the right to update this page periodically to reflect changes in law, business practices, or company details. Users are encouraged to review the page regularly, particularly before engaging in transactions. The last-updated date is prominently displayed at the beginning of this document. Significant changes will be communicated where required by law, such as through prominent notices on the website.

Company Registration Number: 15768838 | Registered in England and Wales